Who we are
Our website address is: https://pharma3d.bio
What data we collect and why we collect it
1. Information We Collect
We collect information necessary to provide professional services to our business clients:
Account Information: Name, professional email address, job title, and contact details
provided during registration.
Client Content: Data uploaded to our platform by users for processing (governed primarily
by our Data Processing Agreement).
Usage Data: Metadata regarding how users interact with the Services, including IP
addresses, browser types, and activity logs.
Payment Information: Billing addresses and financial contact details (processed via secure
third-party payment processors).
2. How We Use Information
We use the collected information for the following business purposes:
- To provide, maintain, and update our SaaS platform.
- To manage client accounts and provide technical support.
- To process billing and fulfill contractual obligations.
- To ensure the security and integrity of our Services.
- To comply with legal obligations and industry standards.
3. Data Sharing and Disclosure
We do not sell personal data. We may share information with:
- Sub-processors: Cloud infrastructure providers (e.g., AWS, Azure) and essential functional
- service providers.
- Professional Advisors: Auditors, lawyers, and insurers as necessary for business operations.
- Legal Compliance: Government authorities when required by law or to protect our legal rights.
4. Data Security
We implement enterprise-grade technical and organizational measures designed to protect data
against unauthorized access, loss, or disclosure. This includes encryption at rest and in transit,
multi-factor authentication, and regular security audits.
5. Data Retention
We retain personal information for as long as a client account remains active or as needed to
provide Services, resolve disputes, and satisfy legal, accounting, or reporting requirements.
6. International Data Transfers
Information may be transferred to and processed in countries other than your own. We ensure
appropriate safeguards are in place (such as Standard Contractual Clauses) to protect data across borders.
7. Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to access, correct, or
delete your personal data. Users should typically direct these requests to their organization’s
administrator first, as they control the primary account data.
8. Contact Us
For questions regarding this policy or our data practices, please contact our Privacy Team at: